For more information visit About GameStop Also, in 2021 Everest named Atento as a star performer Gartner named the company as a leader in the 2021 Gartner Magic Quadrant. In 2019, Atento was named one of the World’s 25 Best Multinational Workplaces and one of the Best Multinationals to Work for in Latin America by Great Place to Work®. Atento’s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE). Atento’s clients are mostly leading multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others. Atento has over 400 clients to whom it offers a wide range of CRM BPO services through multiple channels. Since 1999, the company has developed its business model in 14 countries where it employs approximately 139,800 people. Atento is also a leading provider of nearshoring CRM BPO services to companies that carry out their activities in the United States. Please click here to view the photo taken at the site inauguration.Ītento is the largest provider of customer relationship management and business process outsourcing (“CRM BPO”) services in Latin America, and among the top five providers globally. Atento plans to grow its business activities further in the US over the coming months.
#Atento lindon utah series#
We are committed to ensuring we deliver the highest quality services, tailored to the individual requirements of our clients and we look forward to continuing to assist GameStop for their CX needs.”įollowing unveiling its strategic plan to increase its presence in the US market last year, Atento has announced a series of proposals towards achieving its goals in this area. Speaking after the event, Cathy Jooste, Atento added, “We have been working with GameStop for some time now and we couldn’t be more delighted to be embarking on the next chapter of our collaboration here, in Lindon, Utah, today. Indeed, the site itself was decorated by gamers so that they would feel at home in their new work surroundings. In its efforts to recruit for the new site, Atento turned to gamers familiar with the kind of services required by GameStop and the queries experienced by their end customers. In attendance for the cutting ribbon ceremony were Carolyn Lundberg, Mayor of Lindon Atento CEO, Carlos Lopéz Abadía Atento executives Cathrine Jooste, Chief Commercial Officer & US Nearshore Director and Josh Ashby, CDO and from Gamestop, Kelli Durkin, SVP of Customer Service and Sam Kem, Director. The new site was officially opened on Thursday 3 March and will provide customer service capabilities exclusively for gaming giant GameStop. (NYSE: ATTO, “Atento” or the “Company”), one of the five largest providers worldwide and the leading company in customer relationship services and business process outsourcing (CRM / BPO) in Latin America, has announced the official inauguration of a new site in Lindon, Utah. The new site will have the capacity for 600 service agents, which was decorated by gamers.
Atento is employing gamers in its service provision for GameStop, who have a greater understanding of the end clients’ needs.The official inauguration of the new contact center took place on March 3, 2022.
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